How do I print a map from LandGlide?
LandGlide is a ‘view-only’ app so there is not a way to print from the app itself. You could take a screenshot of the map and email it to yourself to print.
You may also want to consider our ReportAll search and mapping interface available on our website here: https://reportallusa.com/. With a $2.99 day pass you can search all you want for 24 hours and print PDF’s with data and a map of the properties you search. https://reportallusa.com/help.html#Q1
The app is not taking me to my location. How do I get LandGlide to recognize where I am located?
Be sure the “location” setting is turned to the ON position on your device in TWO places.
For Android devices:
- To find out if the location setting is turned to the ON position on your device: Go to Settings => Connections. Switch Location to the ON position so that it is no longer gray.
- Next, allow LandGlide to use the location of your device by following these steps:
- Go to Settings => Apps (or applications) then Application Manager (if applicable). Select the LandGlide app => Permissions, then next to Location – move the switch to the right until it is no longer gray.
For Apple devices:
- To find out if the “location” setting is turned to the ON position on your device: Go to Settings => Privacy => Location Services and switch to the “on” position.
- Next, allow LandGlide to use the location of your device by following these steps:
Go to Settings => Privacy => Location Services => LandGlide => “While using the App”, then re-launch LandGlide.
Can I use LandGlide on my desktop computer?
LandGlide is for mobile devices such as cell phones and tablets as it works with the GPS in your device. It can not be used on desktop or laptop computers except for Chrome Books. We do have a product called Parlay 2.0 which is similar to LandGlide. It’s for desktop/laptop computers and it is a parcel overlay that integrates with Google Earth. You can find out more information about it on our website here: http://reportallusa.com/products/parlay/. We offer a 14-day free trial of Parlay.
Can I add LandGlide to a 2nd device? How do I add LandGlide to another device?
Yes, you can have one subscription to LandGlide on both your phone and tablet as long as it is the same operating system (iOS vs Android*). Be sure to be logged into your app store with the same ID on BOTH devices as the one you purchased the subscription with. It should recognize you have a paid subscription and allow you to install the app. For Apple devices: when you are adding LandGlide to your second device and the box to purchase a subscription appears, there should be an option to “restore subscription”. Click this and it should add the app to the 2nd device and you will not have to pay.
*The different operating systems have separate billing and authentication processes and a subscription cannot be shared between the two. However, we do have a program that allows you to have one subscription, at the same price, on the different operating systems concurrently. Please see our Corporate Accounts FAQ for more information.
I bought a new phone, how do I get my paid LandGlide subscription on it?
When adding LandGlide to your new phone, as long as it is the same operating system (iOS vs Android) you sign in to the same account in your app store as the one you purchased LandGlide with on your old phone, it should recognize you have a paid subscription and not ask you to purchase again. Simply install the app.
If you are adding LandGlide to a second Apple device, you will want to press “Restore Subscription” when the option to select a subscription appears.
LandGlide is not working, help!
Before contacting LandGlide support, try uninstalling the app from your device, then reinstalling it from your app store. If this does not fix the problem, take a screen shot of the problem or error message and email it along with a description of the problem to: firstname.lastname@example.org.
How do I use offline mode in the LandGlide Android app?
You can download maps for offline access in LandGlide. With offline maps, you can use LandGlide in areas without cell service.
Begin by creating your first offline map in LandGlide. From the main map, open the hamburger menu icon in the top left and select Manage Offline Maps. This will take you to the Offline Maps page.
From here, select the Plus Button at the bottom right of your screen to create your first offline map.
You can pan the map around and even zoom in and out to select the area to download. If you are zoomed too far out, you will be prompted to zoom in to select a smaller area. Select the area you wish to view offline, and give your offline map a name to identify it.
Tap Create, and you will begin downloading your map for offline use. This may take a moment for larger areas or areas with a high parcel density (such as cities). LandGlide will download the map in the background, so you don’t need to wait here for it to finish.
When the download completes, you may test your offline map by returning to the main screen and moving your map cursor to somewhere in area you just downloaded. Turn on Airplane Mode on your phone to simulate going offline.
LandGlide will inform you that it has Lost connection to network and it prompt you to Go Offline. Click Go Offline from the popup to use your offline base map.
Now you are using the low-resolution Offline base map. When you are offline, you may still view property details by swiping up or tapping on the property information panel at the bottom of your screen. You can also drop pins. Search is disabled while you are offline. You can access this Offline base map at any time, even when network connections are flakey, by tapping on the hamburger menu icon in the top left and selecting Offline under Base Maps.
You can turn Airplane Mode off on your phone to resume using LandGlide. When you have a network connection again, you may wish to switch your base map option from Offline to something else, since the offline base maps are low resolution.
To manage your offline maps, open the hamburger icon menu and select Manage Offline Maps.
You can view information about your downloaded offline map by tapping on the offline map card. You will be taken to the Offline Map Details screen, and here you can rename, update, or delete your offline map.
Offline maps are currently available in LandGlide Android. Support for LandGlide iOS is coming soon!
How do I get LandGlide to follow me?
Be sure you’ve given LandGlide permission to use the location on your device. Next, in LandGlide in the upper right corner of the app is a bulls-eye, click that once to track you, and twice to go into compass mode.
Can I save a location? aka Drop Pin
Any location can be saved with the Drop Pin feature. You can drop a pin by going to the Menu, under Options, Drop Pin. A pin can be deleted from the Manage Saved Locations in the Options section of the menu.
Can I export my saved locations?
LandGlide allows for the exporting of saved pin data as a CSV file. Once the attribute data is saved as a CSV file, you can email the file to others or use it on your desktop with Excel and other applications that accept the CSV file format. To do so, go to the menu, Managed Saved Locations, and tap on Export CSV on the top righthand corner of the page.
How much does it cost for a subscription to LandGlide?
We offer a monthly subscription to LandGlide for $9.99 per month. We also offer an annual subscription for $99.99 per year. Both subscriptions auto renew for your convenience. You will be prompted to purchase after the free trial ends.
How do I purchase a subscription to LandGlide?
Once your free trial is up you will receive a prompt to purchase the next time you open the app.
How do I cancel or unsubscribe from LandGlide?
If you’re using the free trial, you will not be auto-enrolled when it ends. You will receive a prompt to purchase a subscription. If you choose not to subscribe, simply do nothing.
If you have a paid Android subscription, follow these steps to cancel:
- Open the Google Play Store
- Tap Menu / Account / Subscriptions
- Find your LandGlide subscription’
- Tap cancel
If you have a paid iOS subscription, follow the instructions in the link to cancel:
Important: Uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end your subscription. If you uninstall the app without canceling your subscription, you will still be charged.
Is there a multi-user discount for LandGlide?
With LandGlide Corporate Accounts, you can purchase and manage your auto-renewable license to LandGlide, available for both Android and iOS devices on the Google Play Store and the iTunes App Store, respectively.
We offer two types of discounts for LandGlide Corporate Accounts. The first discount is determined by the subscription period you wish to purchase. These periods are listed below:
Monthly for $9.99
Quarterly for $27.49
Annual for $99.99
You will also receive a discount for purchasing additional users. We offer a progressive discount per the schedule below:
1 User – 0%
2-5 Users – 10%
6-10 Users – 15%
11-20 Users – 25%
21-50 Users – 35%
51-100 Users – 45%
100+ Users – 50%
How do I sign up for LandGlide Corporate Accounts?
To take advantage of Corporate Accounts, please visit https://reportallusa.com and register for free account. Next, click Account in the upper right corner and then go to the LandGlide Corporate Accounts Tab of your Account. Follow the instructions to add new users. Add yourself by entering your name and email address, and then select your preferred auto-renewable billing period (monthly, quarterly, or yearly). Continue with your payment information. You will then receive an email with an invitation link. To link your LandGlide account on your mobile device, simply click the invitation link in that email on your mobile device to begin using.
Does the LandGlide app for iOS qualify for family sharing?
Unfortunately, Apple has incorrectly advertised our app as being compatible with Family Sharing when it is not. LandGlide is considered an “in-app” purchase since you purchase a subscription after the 7 day free trial. Check out this link that clearly states that family sharing does not work with ‘in-app’ purchases. https://support.apple.com/en-us/HT203046
Why don’t I see any parcels lines or data for the area I’m searching?
We offer parcel boundary data for 3,000 U.S. counties. There’s a chance we do not have data for the area you are searching. You can view this map on our website to see the coverage area we have (in green) for the U.S. http://reportallusa.com/map
Why isn’t there owner and/or address information for the area I’m searching?
We offer data for over 3,000 U.S. counties. Available attributes vary by county so it’s possible that we do not have the attribute information for the area you’re searching. You can view this page of our website for detailed coverage and attribute information for all of the counties we have: http://reportallusa.com/counties.php.
How often is the data in LandGlide updated?
Our data is updated by county. We update 90% of the counties each year and of that, 60% are updated more than once a year. When you tap the summary information for a parcel at the bottom of the screen (blue bar for Android, white bar for iOS) the details screen will appear with more information about that property. This screen shows you when the data was last updated for this county.
How accurate are the parcel lines in LandGlide?
A property’s deed in the county recorder’s office is the only document that legally defines the property boundary. The parcel lines in LandGlide are fairly accurate although it is not uncommon for parcel boundary lines to be 3-4 feet off as these lines are approximations and appropriate for reference but not recommended to use for legal purposes. If you feel the property lines are consistently misaligned by a fixed amount, and consistent across an area, then they may be skewed in our system. If this is the case, please email email@example.com.
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